About Us

Providence Mount Carmel Hospital is a 25-bed Critical Access hospital serving a three-county area in Northeast Washington. We provide a full-service hospital with advanced medical and surgical care, specialty support and outpatient services. Thanks to a recent remodeling project, the medical center offers enhanced patient rooms and a more efficient emergency room. Our maternity suites rival those found in urban hospitals and diagnostic imaging services feature technology normally not available in rural hospitals.

Providence serves Steven's County in northeast Washington state at Mount Carmel Hospital in Colville, and St. Joseph's Hospital and DominiCare in Chewelah.

Both hospitals provide services generally found at larger urban facilities, in an intimate, convenient setting, including emergency room, maternity/childbirth, physical therapy, orthopedic and radiology services.

The experts at DominiCare provide essential services - such as personal care, household assistance and family respite - to the frail, elderly and impaired residents of Stevens, Pend Oreille and Ferry counties, helping them maintain independence.

Spokane & Stevens County hospital leadership team

Susan Stacey, MBA, BSN, RN
Chief Executive Providence Inland Northwest Washington

Shelby Stokoe
Chief Financial Officer Providence Inland Northwest Washington

Chris Chung
Chief Financial Officer Sacred Heart Medical Center & Children's Hospital, Holy Family Hospital, & St. Luke's Rehabilitation Medical Center

Dan Getz, DO, MD
Chief Medical Officer Providence Inland Northwest Washington

Kellie Durgan, RN, MA, BSN
Chief Mission Integration Officer Sacred Heart Medical Center & Children's Hospital

Neil Christopher Apeles
Chief Nursing Officer

Michael Barsotti, MD
Physician Executive Providence Inland Northwest Washington Children Services

Central Division Executive Leadership
  • Cara Beatty, MD, PCN Chief Executive, Central Division
  • Jennifer Burrows, Chief Executive, Oregon
  • Walter Cathey, Chief Executive, TX/NM
  • Melissa Damm, Chief Financial Officer
  • Debby Gentzen, Chief Strategy Officer
  • Jennifer Gentry, Chief Nursing Officer
  • Joel Gilbertson, Chief Executive
  • Mark Gross, Chief Communication Officer 
  • Laurie Kelley, Chief Philanthropy Officer
  • John Kleiderer, Chief Mission Officer 
  • Kristen Kothmann, MD, Physician Enterprise Chief Executive, TX/NM
  • Ben LeBLanc, MD, Physician Enterprise Chief Executive, Oregon
  • Scott O’Brien, Eastern Washington/Montana, Chief Executive
  • Elizabeth Ransom, MD, Chief Medical Officer
  • Carole Souvenir, Chief Human Resources Officer
Washington & Montana Regional Board
  • Peter Allan, JD, CTFA, Vice Chair
  • Kathryn Barron
  • Damian Chase-Begay
  • Daryll DeWald, PhD
  • Fr. Craig Hightower
  • Susan Kreid
  • Sr. Rosalie Locati, SP
  • Wayne Martin, PhD
  • John McCarthy, MD
  • Mary Selecky
  • Rick Shea, Chair
  • Emily Yim

We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.

If your issue remains unresolved, you have the right to:

  • Contact the Joint Commission Office:
    • Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
    • Phone: 800-994-6610
    • Fax to: 630-792-5636
    • Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
  • Contact the Washington State Department of Health
    • Mail to: P.O. Box 47890, Olympia, WA 98504
    • Phone: 800-633-6828

When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.

Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.

Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.