New Patient? Welcome.

Choosing a pediatrician for your child can be a difficult decision. We encourage you to speak with family and friends regarding recommendations. However, we feel confident you will get the same excellent care from any Facey pediatrician you choose.

If you are expecting to deliver in the next three months, we recommend you choose a pediatrician now to ensure a smooth transition from your obstetrician to your pediatrician.

You can contact your physician's office for same day or future appointments. Phone lines open at 8 a.m.

We will make every effort to see you as soon as you request. However, during winter season, same-day appointments fill up quickly so call first thing in the morning or request an appointment online through MyChart. Also, during summer months, please try to schedule physicals early in the summer, as there is high demand for these appointments during this time.

Outside of an existing appointment, all questions you have for your pediatrician will be taken by office staff and forwarded to your provider. In addition to calling the office, you can send secure messages to your pediatrician using MyChart. They will respond to your question as soon as possible, but it may not be until the end of the day. If your issue is urgent, please notify our caregivers of the urgency when you call.

A Facey pediatrician is always available after normal business hours, including weekends, for urgent/emergency questions. You can reach the on-call answering service by calling any of our clinics after hours. If it isn’t an emergency, we encourage you to contact your child's pediatrician by phone the following working day or through MyChart.

We know life doesn’t always happen according to schedule. Facey staffs our Urgent Care locations with pediatricians and family medicine physicians at all times including weekends and after-hours, and most clinics also offer extended hours on select days every month.

Urgent care is always available for all Facey patients when you have an urgent health issue. However, we strongly encourage making an appointment with your pediatrician if their office is open, particularly since he or she will know your child's medical history best. If you are not sure whether your child can wait for the pediatrician, you can call the on-call physician to discuss your child's health. You also have the option to schedule an after-hours appointment if you can't make it in during regular hours. Contact your pediatrician's office for more details and availability.