Awards and Recognition

Covenant Health is committed to providing you the best care possible. We know clinical outcomes are what you care about most, and we continuously push to ensure we’re delivering the elevated level of care you and your family deserve. We are honored to be recognized for providing the best care within Lubbock and the region.

The Region’s Highest Level of Stroke/Neurosciences Care

Covenant Medical Center is the only Comprehensive Stroke Center in West Texas and Eastern New Mexico. Covenant Medical Center was also awarded a Stroke Gold Plus Performance Achievement Award by the American Stroke Association for its performance against the Get with the GuidelinesTM stroke management criteria.

A Magnet Designated Hospital 

Covenant Medical Center is among the 7% of hospitals in the US that are Magnet Designated.

Magnet Recognition is the “gold standard” in nursing care and has been shown to be tied to:

  • Higher patient satisfaction with nurse communication, availability of help, and receipt of discharge information
  • Lower risk of 30-day mortality
  • Higher job satisfaction among nurses
  • Lower nurse reports of intentions to leave their positions

Exceptional Patient Experience

Press Ganey has recognized Covenant Health for exceptional patient care, safety and caregiver satisfaction with the award of multiple awards in 2023:

  • Grace Surgical Hospital earned the 2022 Human Experience (HX) Guardian of Excellence Award for being in "the top 5% of healthcare providers in delivering patient experience in the last year."
  • Covenant Children's was named a 2022 Human Experience (HX) National Database of Nursing Quality Indicators (NDNQI) Award for Outstanding Nursing Quality, becoming one of seven healthcare organizations nationally to be recognized for "outstanding nursing quality."

Nursing Excellence

The American Association of Critical-Care Nurses Beacon of Excellence awards are highly coveted awards that speak to the quality of the nursing and in 2023:

  • Covenant Specialty Hospital (a long-term acute care facility) was awarded a Gold designation.
  • Covenant Medical Center East 7 Oncology was awarded a silver designation.

Environmental Stewardship

In 2023, Practice Greenhealth awarded both Covenant Medical Center and Covenant Children’s Hospital the Partner for Change award for minimizing and recycling waste, addressing chemicals of concern, lowering energy and water consumption, sourcing food and products sustainably, and establishing environmentally preferable purchasing criteria.