Celebrating our 2024 Values In Action (VIA) Honorees
Get to know the North Puget Sound caregivers recognized for exemplifying our values.
Each year Providence honors and recognizes caregivers with the Values In Action (VIA) awards. Caregivers nominated for this award set the highest standard for all caregivers by modeling our Mission and values.
This year, over 40 North Puget Sound (NPS) caregivers were nominated for the 2024 Values in Action awards, with five chosen as honorees:
Recently, these five 2024 North Puget Sound VIA honorees were celebrated with a luncheon. In addition, Amanda Urban received special recognition for being selected as a system Values in Action honoree —one of just 17 from across the Providence family of organizations.
Here are some photos from the Values In Action luncheon:
Read about each honoree and their remarkable achievements.
Eiman Elnour's journey from Sudan to the U.S. and her role as a cultural health navigator at PMG NW is truly inspiring.
Medical background and family support: Eiman earned a medical degree in Sudan and moved to the U.S. in 2006. She paused her career to support her family as they settled in New York and later moved to Snohomish County when her husband got a job at Boeing.
Joining Providence Medical Group: Once her children were settled, Eiman joined Providence Medical Group in 2022 as a cultural navigator, using her experiences to support pregnant women, especially those new to the U.S.
Community impact and volunteering: In addition to her role, Eiman participates in the Providence HealthEquity Fellowship program and volunteers to help Sudanese immigrant communities navigate the U.S. health care system.
Andrew Greaves, a night-shift chaplain at Providence Everett, is recognized for his compassionate presence with patients and families during difficult times.
Personal challenges and spiritual calling: Andrew's early life challenges led him to seek spiritual meaning and attend seminary, where he found fulfillment in clinical pastoral education, ultimately pursuing a health care ministry to support people during significant moments in their lives.
Alignment with Providence's Mission: Andrew resonates with Providence's Mission to care for the poor and vulnerable, drawing from his own experiences of vulnerability, and appreciates the organization's support for marginalized communities, including the LGBTQIA community.
Support and well-being: Andrew finds joy through his supportive community of caregivers and draws inspiration from resilient patients. He maintains his well-being with family support and various activities, such as walking his dog, cross-stitching and SCUBA diving.
Kevin Gulle finds fulfillment in his role as a support services supervisor at Providence Everett, where he enjoys the dynamic nature of his job and the strong community connection.
Career growth and dedication: Kevin started his career at Providence in 2002 as a cook and has taken on new challenges, eventually rising to a supervisory position through his dedication and compassion.
Embracing the Mission: Kevin has embraced the Providence Mission by treating everyone with dignity and respect, finding reward in both the impact of his team's work and the relationships he has built.
Recognition and personal growth: Kevin's peers nominated him for the Values In Action award due to his dedication, and he hopes his story inspires others to foster an environment of respect and excellence.
Susan "Suzie" Miller, acute care ASAP nurse at PRMCE, uses her ICU experience to respond to patients in sudden decline, ensuring they receive appropriate clinical support.
Early life and career journey: Suzie was drawn to supporting people in vulnerable times early in life, inspired by helping a chronically ill family member. She began as a CNA at Providence in 2017 and advanced to an RN, then ICU RN, and now serves as an ASAP nurse.
Commitment to easing the way: Suzie emphasizes the importance of "easing the way" for patients and families by communicating clearly and providing reassurance. She also supports her colleagues by managing her reactions and offering emotional support.
Finding purpose and self-care: Suzie finds joy in connecting with patients and colleagues and values the impact she has on their lives. She practices self-care through humor, connecting with people, and taking time to decompress after work.
Amanda Urban is honored for her compassionate care and support for abuse victims as a patient advocate at Providence’s Intervention Center for Assault and Abuse (PICAA).
Role and Responsibilities: Amanda Urban provides compassionate care to abuse victims and their families, ensuring they receive the necessary support while medical and judicial teams process evidence to stop the abuse through the justice system.
Background and Motivation: Drawn to her work by a deep sense of compassion, Amanda started as a preschool teacher and later pursued a degree in psychology, leading her to volunteer and eventually work at Dawson Place.
Support and Wellbeing: To maintain her mental health and sustain her demanding role, Amanda relies on the support of the PICAA team, personal therapy, her husband, yoga, nature, and gratitude for places of great beauty.
2024 North Puget Sound Values In Action Nominees:
Jing Bai, food service attendant
Ildiko Banks, acute care RN
David Chin, patient services specialist
Coreen Chriest, assistant nurse manager
Beth Cox, acute care RN
Amy Damon, acute care RN
Bedane Geleta, assistant nurse manager
Cindy Harris, chaplain
Charlene Hofmann, PMG patient care coordinator
Jayden Honey, PMG social worker MSW
Omar Jome, supervisor caregiver health RN
Joshua Jones, PMG physician telehealth
Robyn Kelley-Augustt, acute care RN
Sureeporn King, cook
Theresa King, PMG care manager RN
Julie Kohn, discharge planner RN
Heather Kreller, supervisor sterile processing
Jessica Leukhardt, certified nursing assistant
Brittany Lyon, PMG lead education and training specialist
Rachelle Mauch, PMG manager population health
Cambree Mccoy, manager medical education
Dawn Mendoza, acute care RN
Joel Millan, food service attendant
Alicia Munsey, senior quality analyst
Christina Murphy, physical therapist
Mitesh Parikh, PMG chief operating officer
Timothy Pendo, anesthesia technician
Lynda Price, acute care RN
Edward Quist, painter
Raymond Reynolds, volunteer coordinator
Daisy Rivas, PMG procedural scheduler
Terasa Robinson, nuclear medicine technologist
Berenice Romero Sanchez, central supply distribution technician
Tod Smith, carpenter
Stacia Smyth, health unit coordinator
Leslie Thompson, certified nursing assistant
Lisa Tompkins, manager cardiovascular services RN
Sherri Weyker, program coordinator RN
Marcell Wilbur, PMG supervisor clinical operations
Katherine Williams, acute care RN
Lori Wilson, physical therapist
About the Values In Action Awards
Each year, caregivers, core leaders, medical staff, volunteers, and board members nominate their peers for living our values: compassion, dignity, justice, excellence and integrity.
Five local honorees are selected by a committee of their peers based on the quality of examples included in their nomination and the nominee’s length of service. These honorees are also automatically entered into a second selection process for the opportunity to represent their region as a system-level awardee and are eligible for additional recognition.
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Related resources
Providence Everett Honored for Excellence in Maternity Care
Providence Intervention Center for Assault and Abuse earns Center of Excellence in Forensic Nursing
Providence Swedish earns national recognitions from American Heart Association
Providence Swedish Rehabilitation Hospital opens in Lynnwood
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