Providence St. Patrick Hospital receives two Press Ganey Human Experience Awards!

Providence St. Patrick Hospital begins the new year by receiving the 2024 Press Ganey Human Experience (HX) Guardian of Excellence—Inpatient Award and the 2024 Press Ganey Human Experience (HX) Pinnacle of Excellence Award—Inpatient.

The Press Ganey Guardian of Excellence Award is reserved for health care organizations that rank in the 95th percentile or above for patient experience across the entire calendar year. 

The Press Ganey Pinnacle of Excellence Award recognizes facilities who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement, or clinical quality performance.

“These outstanding achievements reflect our unwavering focus to setting ever-higher standards for exceptional patient care, reflecting Providence St. Pat’s dedication, passion, and relentless pursuit of improving the lives of the patients and communities we serve.” said Bill Calhoun, Chief Executive, Providence Montana. 

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Learn more about Press Ganey.