Security Incident Reporting or Assistance Request

Digital data security padlock

Vendors and affiliates are required to immediately report incidents impacting, or potentially impacting, Providence. Examples include:

  • Loss, corruption, compromise, unavailability of information systems or services provided to Providence
  • Loss or theft of any asset or credential owned and provided by Providence that is used to access Providence (e.g. badge, laptop, desktop, tablet, phone, user/service account or storage device)
  • Confirmed or suspected unauthorized access or inappropriate use of Providence-owned systems or systems used to provide services
  • Confirmed or suspected presence of malicious software related to breaches or data exposure of information systems or networks that could adversely impact Providence

How To Report an Incident

  • Email [email protected] with the subject “(VENDOR NAME) Cybersecurity Incident Reporting”
  • Include in the message:
    • Direct Point of Contact: Phone & Email
    • Services or Products Impacted and any additional information, i.e. incident classification, type of incident, evidence of remediation efforts in progress